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Delivery in Detail


FREE First Class Delivery


...when you spend £40 or more!


Order before 4pm (Mon - Fri) and we'll ship it out the same day so you get it as quickly as possible!
(2-3 working days)


FREE Recorded Delivery


...when you spend £80 or more!


Order before 4pm (Mon - Fri) and we'll ship it out the same day so you get it as quickly as possible!
(1-2 working days)

Next Day Delivery


Need it in a rush? No Problemo...


Choose the Royal Mail Next Day Delivery service for just 7.95!

  • Delivery Options

    • UK Shipping Options
      Royal Mail First Class(2-3 Working Days)£2.95 (FREE on orders over £40)
      Royal Mail First Class Recorded(1-2 Working Days)£3.95 (FREE on orders over £80)
      Next Day or Nominated Day Delivery£7.95

      Worldwide Shipping Options
      Royal Mail Airmail Delivery (4-10 Working Days depending on location)£4.95
      Royal Mail International Signed For (4-10 Working Days depending on location)£9.95


      Estimated Delivery Timescales

      Royal Mail First Class - Usually delivered 2-3 working days after your order has been dispatched and your parcel should just pop through your letterbox so you don't even need to be at home.

      Royal Mail Recorded Delivery - Usually delivered 1-2 working days after your order has been dispatched. This option provides a tracking number and proof of delivery once your parcel has been delivered. Your parcel will need signing for on arrival.

      Royal Mail Special Delivery - This delivery option is guaranteed for next day delivery (including Saturday). Your parcel is trackable and will need signing for on arrival.

      For orders being shipped outside of the UK, we aim to deliver to Western European destinations within 4-5 working days, Eastern European destinations within 6-7 working days and worldwide within 9-10 working days.
  • How much will delivery cost?

    • For all UK orders, we charge £2.95 if you want your order to be shipped via Royal Mail First Class, £3.95 if you'd rather it was shipped via Recorded Delivery or £7.95 if you choose Special Delivery, which carries a Next Day (including Saturday) guarantee.

      If your order comes to over £40, you will qualify for free First Class Delivery.

      If your order totals over £80, you will qualify for free First Class Recorded Delivery.

      For deliveries outside the UK there are two options. Our Standard Airmail delivery option costs £4.95 or you can select our International Signed For delivery option for £9.95 which is a tracked and signed for service.
  • Do I need to sign for my package?

    • If your order is being shipped via Royal Mail First Class, then it will not need to be signed for and will be delivered straight into your letterbox.

      If your order is being shipped via either Recorded Delivery, Special Delivery or Saturday Guaranteed Delivery it will require a signature upon receipt from either yourself or someone else at your address. If you're out when your postman tries to deliver your mail, they will leave a 'We're holding an item of mail for you' card at the delivery address. This card gives you the address and opening hours of your local delivery office, so you can pop in and pick up your mail, or you can telephone them and ask for your mail to be redelivered when you'll be in.
  • Where do you deliver?

    • We can deliver to the following countries:

      Australia
      Austria
      Belgium
      Canada
      Croatia
      Cyprus
      Czech Republic
      Denmark
      Estonia
      Finland
      France
      Germany
      Gibraltar
      Greece
      Greenland
      Hong Kong
      Hungary
      Iceland
      Ireland
      Italy
      Japan
      Latvia
      Luxembourg
      Malta
      Monaco
      Netherlands
      New Zealand
      Norway
      Poland
      Portugal
      Slovakia
      Spain
      Sweden
      Switzerland
      Turkey
      UK
      USA
  • Can you deliver to PO boxes?

    • Unfortunately we are not able to ship to PO boxes.
  • Can you deliver to a BFPO address?

    • Yes we can, simply enter your BFPO address details into our shipping address field making sure you select UK as the country. You will then be charged the standard UK delivery rate.
  • Providing the correct address

    • It is your obligation to enter the correct delivery address details at the time of ordering. If you enter the wrong address when ordering, your package may be returned to us by Royal Mail in which case we will let you know straight away. You will then be charged for resending the item(s). Should you enter the wrong address and your order doesn't arrive either with yourself or with us, we are not obliged to re-send the order at our expense. Please reduce the risk of this happening by entering your full and complete postal address. If you make a mistake and enter the wrong details, please contact help@truffleshuffle.co.uk immediately.
  • Items returned due to non delivery

    • If an order is returned to us by Royal Mail as a result of either an incorrect address, a customer's refusal to accept the delivery or failure to acknowledge cards left by Royal Mail, the customer will be responsible for the costs incurred to re-send the order. We will charge £2.95 to re-send the order via Recorded Delivery.
  • Can you leave the delivery in an agreed hiding place?

    • Unfortunately we cannot. First Class parcels should just fit through your letterbox and all parcels requiring a signature on arrival will need to be signed for upon receipt at the delivery address.
  • Am I responsible for customs charges?

    • Any additional charges for customs clearance must be borne by the recipient. Any customs or import duties are levied once the package reaches its destination country and so TruffleShuffle.com has no way of knowing what particular customs and import charges may be in force at any time in any country.
  • Can I collect my order from your warehouse?

    • Unfortunately orders cannot be collected from our warehouse.
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