The official home of cool t-shirts, retro gifts & more...

11-20 - Black Friday Discount

Ordering

  • How do I order?

    • You can either order over the telephone by calling our dedicated customer services team on
      0117 982 8884 (we'd love to hear from you!) or you can of course order online, 24/7!
  • Which payment methods do you accept?

    • PayPal
      Klarna
      Visa
      Mastercard
      Maestro
      American Express

      All transactions are processed in £GBP however you can select to see the prices in €EUR of $USD if you'd like to see the most up to date currency converted prices.
  • Buy now. Pay later with Klarna.

    • Buy Now, Pay Later is HERE

      We're excited to announce we have partnered with Klarna to bring you new ways to pay at checkout.
      It's a safe and simple way to get the stuff you want, when you want it.

      SHOP
      Add items to your basket and press the Checkout button when you are ready to place your order.

      CHECKOUT
      When you get to our checkout page, you will be asked to confirm your delivery country, which will present you with the delivery options available to you.
      Next you will be asked to enter your email address and billing address. You will be asked for your Date of Birth at this point which is an optional field. If you do not choose to enter your Date of Birth, you will not be eligible for our ‘Pay Later' and ‘Pay in 3' payment options.

      After entering your shipping address, you will be shown the three payment options from Klarna:

      3 interest-free instalments.
      This option allows you to spread the cost of your TruffleShuffle order over three equal instalments taken from your credit or debit card. Your first payment is collected when your order is shipped, the second payment will be collected 30 days after your order was shipped and the third, final payment will be taken in another 30 days – so that makes three equal payments over 60 days. There are no fees or interest associated with this payment option, there is no credit check and there is no impact on your credit score.

      Klarna will notify you before payments are taken from your card and you can always check in on the status of your payments in the Klarna app or on the Klarna website.

      Pay later.
      This option allows you to enter your card details today, have your order shipped today and Klarna will not charge your card until 30 days after your order is placed. There are no fees or interest associated with this payment option, there is no credit check and there is no impact on your credit score.
      Klarna will notify you before payments are taken from your card and you can always check in on the status of your payments in the Klarna app or on the Klarna website.

      Pay with card.
      Choose this option to pay for your order in full on your credit card at the point of ordering.

      What is Klarna?
      Klarna are a bank and payment provider from Sweden that takes complete responsibility for your payments to TruffleShuffle and 200,000+ other online stores. Over 100 million shoppers throughout the World have trusted Klarna to safely make their payments.

      For more information or to manage your Klarna account visit klarna.com
  • Do I need an account?

    • You don't need an account with us however this does allow you to see a record of your order history! Set up is super easy – just click here to get started.

      Alternatively, you can check out as a guest however we do suggest leaving us your email address under the ‘Contact Information' section on the checkout page so that we can get in touch should we need to.
  • Where do I enter a discount code?

    • The discount code will need to be entered in the basket, before you checkout.
      Simply click on the blue ‘Gift Voucher Code' link and enter the code in the box provided. As soon as you click ‘Apply,' provided the order is eligible, the discount will then be applied to your order.

      As our discount/promo codes vary so do the terms and conditions of each, so make sure you check when you receive any codes. Codes may only be valid for certain items and will have an expiry date.
      You should be able to find the terms and conditions in the same place you found the code whether it be through an email or on our website or you can also check out the banner showing the discount on the website.
  • I forgot to put in my discount code!

    • No problem! Simply get in touch with us quoting the discount code and your order number. Providing the order is eligible we can apply the discount our end and refund the discounted amount straight back via your original payment method.
  • Do you offer an NHS discount?

    • Yes! We've partnered with The Blue Light Card to offer an exclusive 15% discount for the Emergency Services, NHS, social care sector and Armed Forces.

      To claim your discount, you will need to:

      1. Log into your Blue Light account account and head to the TruffleShuffle page to find the current discount code. (You can register for a Blue Light Card via their website if you don't have an account already.)

      2. Enter the promotional code in your basket before you checkout.

      This code cannot be used in conjunction with any other offer or promotion. Other exclusions apply and these can be found on the Blue Light website.
  • How can I buy a gift voucher?

    • Awesome – please head to our gift voucher section here
  • Do you offer gift wrap?

    • Yes! We offer giftwrap on most of our items and you select this as an option in your basket. It costs £2.99 per item and we use our awesome, bespoke TruffleShuffle gift wrap which is perfect for any occasion.

      Click here for a sneak peek...